iLab Solutions :: Why Ilab :: Customer Satisfaction

Customer Satisfaction

Core Services

Shared Resources within your institution? No problem, let iLab manage the billing process and reduce conflicts.

Researchers say

[iLab] has been a great addition and actually made cumbersome processes simpler. In particular, we can now directly see the status of our placed orders, allowing for better planning of the experiments and an easier overview of laboratory common supplies.

Hans Widlund PhD, Principal Investigator, Brigham and Women's Hospital

Contact iLab

Questions? Contact an iLab representative.

617.297.2805

High user adoption, 90% user satisfaction.

iLab users report valuing the iLab system for numerous reasons

Saving time on product requests
Saving money on duplicate and errant requests
Intuitive user interface
Prompt support
Integrated procurement and research management functionality
Improved, real-time spend tracking